XPday London

The Toyota Way Management Principles for Sustained Lean and Agile

Session Title: The Toyota Way Management Principles for Sustained Lean and Agile

Submitters: Portia Tung and Pascal Van Cauwenberghe

Abstract: 

We've introduced and applied Agile methods in several companies. Some of these have endured, others haven't. Why?

In our experience, applying Agile in IT will improve the performance of your delivery teams. However, applying Agile only in IT means the customer will only perceive a small improvement and the change will probably be short-lived.

We present our interpretation of the "Toyota Way" management principles based on Process, People, Problem Solving, and Philosophy, as described by Jeffrey Liker. We illustrate each principle with examples of how we've applied them and their outcomes and side-effects. We argue that managing according to the Toyota Way principles is necessary to sustain and fully leverage the benefits of a Lean or Agile transition.

In one example, a move from Waterfall to Agile in IT coincided with a move to Lean in the production area supported by IT. Although the two changes strengthened each other, the Lean change has endured, because it really changed the culture; the Agile change hasn't endured as it was considered a "temporary anomaly" in the prevailing Waterfall culture.

Level: Intermediate/Advanced

Prerequisite knowledge: Basic knowledge about Agile is useful but not necessary

Format and length: 60 min interactive presentation

Session Outline:

  • Introduction: why study the Toyota Way?
  • The Process Principles: "The right process will lead to the right results."
  • The People Principles: "Growing, teaching and developing people, leaders and partners."
  • The Problem Solving Principles: "Continuous reflection and improvement leads to a learning organisation."
  • The Philosophy Principle: "Work for the long term, even at the expense of short-term financial results."
  • Conclusion
  • Q & A

Session History:

  • Presented at Integrating Agile 2009

Find out more about this session:

  • Download the session handout here

References:

  • The Toyota Way - Jeffrey Liker
  • Toyota Culture - Jeffrey Liker & Michael Hoseus
  • The Toyota Product Development System - James M. Morgan & Jeffrey Liker
  • Creating a Lean Culture - David Mann

 

Comments

From Pascal Van Cauwenberghe [80.201.152.250] - 2009-09-17

Mike, there was a typo in the session description. It's actually 60 minutes long.

From Mike Hill [82.23.4.132] - 2009-09-07

Hi Portia & Pascal,

It sounds like you have some good experiences to share, but I'm not convinced about the session format. It sounds like you will spend most of the 90 minutes presenting your hypotheses and evidence, with Q&A at the end. Can you find a way to involve your audience more, earlier on, or can you condense your presentation to allow for more time for a discussion?

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Last Modified 2009-09-19